Our Team
At Critical, our exceptional team is the driving force behind our commitment to delivering top-tier IT solutions. With a diverse blend of technical expertise and creative problem-solving, our professionals are dedicated to understanding your unique business challenges and providing tailored strategies. From seasoned IT veterans to innovative young minds, our collaborative approach ensures a comprehensive perspective on every project. We thrive on staying ahead in the ever-evolving world of technology, allowing us to offer you cutting-edge solutions that not only meet your current needs but also anticipate future trends. Together, we’re not just engineers – we’re your partners in harnessing the power of technology for your business success.
Dean Gunsolus
President
Dean Gunsolus serves as the President for Critical. He has over a decade of experience designing and implementing solutions for different industries. With this knowledge and experience, he enables Critical to provide technology solutions that not only address our client’s current needs but also allows them to grow efficiently and easily.
Richard Baker
VP of Operations
Richard Baker is the VP of Operations at Critical. Within his role, he is responsible for all aspects of service delivery to our clients. He has over 20 years of experience as an IT consultant and has worked with clients in a variety of industries, including accounting, financial services, legal, healthcare and manufacturing.
Jess
Service Manager
Jess was born and raised in the small southern town of Tifton, GA. He graduated from Tifton County High School in 2014 before pursuing a degree in Network Administration at Moultrie Technical College. His interest in technology began in early high school when he took his first mechatronics class. With a hands-on approach to technology, Jess enjoys all aspects of installing new hardware, whether it's setting up servers, configuring switches, or building high-performance computers. Jess is also a devoted husband and dog dad. He can typically be found somewhere outdoors, whether he's hunting, fishing, or restoring classic cars.
Erin
Dispatcher
Erin, was born and raised in Valdosta, GA. After high school, she attended VSU where she earned a masters degree in Communications Sciences and Disorders. After a decade as a Speech-Language Pathologist, Erin decided it was time for a change and entered into the world of technology! Her favorite part of the job is the camaraderie with her coworkers and the constant learning and growing. Outside of work, Erin is a talented singer/ song writer, loves hosting game nights with friends and is always down to binge watch a good TV show! Check out her latest single “Won’t Say” streaming on Spotify and Apple Music!
Jason
Engineer
Growing up in the small town of Mayo, FL, Jason started tinkering with computers at just 7 & was immediately hooked! He worked in the live audio/video production industry for several years before transitioning into full time IT. Amazingly, Jason is completely self taught, jokingly crediting his success to "Youtube University". Jason truly thrives in the realm of networking, bringing invaluable expertise to our team. Beyond the screen, Jason is a family man – a devoted spouse, two adorable kiddos, and another bundle of joy on the way! In His downtime, you can catch Jason flying drones, strumming the guitar or capturing moments through photography. Let's give it up for our amazing engineer, Jason!
Nathan
Engineer
Nathan, from Valdosta, Georgia, attended Southland Christian School before venturing into the tech field. Nathan attended Arizona State University, where an IT class sparked his interest and drew him into the world of technology. Nathan’s favorite part of working in tech, is problem solving and building connections with customers. Outside of work, you can find Nathan spending time with his wife and two kids, playing pickleball, and diving into a good video game. Let’s give it up for Nathan!
Sarah
Engineer
Originally from Tifton, GA, Sarah relocated to Washington, DC, after being adopted. She studied at the University of Maryland and Liberty University, paving her way into technology. Sarah was inspired by her father's passion for IT and software development, which led her to pursue a career in the tech field. She's driven by the ever-evolving nature of technology, embracing continuous learning. Outside of work, Sarah is a talented singer/songwriter, multi-instrumentalist, and serves on the board of CASA, a non-profit advocating for children in foster care. Let's give it up for Sarah!
Joseph
Engineer
Joseph, just 22, is recently married, and on the cusp of earning a BS in Computer Information Systems with a minor in Computer Science from Valdosta State University. Joseph grew up watching his dad excel in the IT field and says his dad is the biggest reason why he loves working with computers so much. Joseph loves breaking things down and building them back up for the sole purpose of understanding how something operates. With this skill set, Joseph excels at Ethical Hacking/Penetration Testing. Outside of the tech world, Joseph is into high-energy pursuits like Mountain Biking, Whitewater Kayaking, and Rock Climbing.
Chase
Engineer
Chase grew up in Valdosta, Georgia, where he was homeschooled for a majority of his life. His journey into the tech field began around the age of 15 with his love for video games, sparking his interest in computers and their capabilities. Chase's favorite part about working in technology is how it's always changing, presenting new challenges to be conquered every day! Outside of work, you can find Chase spending time with his Fiancé, hitting the gym or playing a good game of golf with his friends!
Jackson
Engineer
Leigh
Bookkeeper
There are many IT solution providers, but our team of engineers are a unique blend of many special qualities and talents.
Our Expertise
Our engineers are all certified in various different specialties of IT
Our Innovation
Our group of engineers find unique ways to solve difficult problems
Our Quality
Our engineers make it a priority to never cut corners